Terms & Conditions

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and any other policies published on the website.

2. Services

Gagan Lab provides pathology, radiology, imaging, diagnostic testing, health check-up packages, report generation, and related healthcare services. The information provided on this website is for general informational purposes only and should not be considered medical advice.

3. Appointment Booking

• Users may book appointments through our website, phone, or other authorized channels.
• Appointment requests are subject to availability and confirmation by our team.
• We reserve the right to reschedule or cancel appointments due to operational or medical reasons.

4. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information.
• Not use the website for any unlawful purpose.
• Not attempt to gain unauthorized access to our systems.
• Maintain the confidentiality of any login credentials or report access details provided to you.

5. Payments

Online Payments

• Payments made through the website are processed through secure third-party payment gateways.
• Users are responsible for providing accurate payment information.
• Gagan Lab is not responsible for delays, failures, or errors caused by payment gateway providers, banks, or network issues.

Pricing

• All service charges displayed on the website are subject to change without prior notice.
• Applicable taxes shall be charged as per prevailing laws.

Payment Confirmation

A payment shall be considered successful only after confirmation is received from the payment gateway and reflected in our records.

6. Diagnostic Reports

• Test reports are generated based on samples and information provided by patients or referring physicians.
• Report turnaround times are estimates and may vary depending on the nature of the test.
• Reports should be interpreted only by qualified healthcare professionals.
• Gagan Lab shall not be liable for any medical decisions taken solely based on the information available on the website.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, software, and design elements, is the property of Gagan Pathology & Imaging Pvt. Ltd. and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or modified without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Gagan Lab shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Temporary website interruptions or technical issues.
• Delays in report delivery caused by factors beyond our control.
• Losses resulting from unauthorized access to user accounts due to user negligence.

9. Third-Party Links

Our website may contain links to external websites for user convenience. We do not endorse or assume responsibility for the content, privacy practices, or services offered by third-party websites.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Modification of Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting on this website.